Privacy Policy

Effective Date: July 1, 2021

At
AZ Konnect, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

  • Personal Information: We may collect personal details such as your name, email address, phone number, and other contact information when you fill out forms or subscribe to our newsletter.

  • Usage Data: We automatically collect information about your interactions with our website, such as IP address, browser type, pages visited, and the time and date of your visit.

2. How We Use Your Information

  • To provide, operate, and maintain our website.

  • To improve, personalize, and expand our website.

  • To understand and analyze how you use our website.

  • To develop new products, services, features, and functionality.

  • To communicate with you, either directly or through one of our partners, including customer service and to provide you with updates and other information.

  • To process your transactions and manage your orders.

  • To send you emails related to your interests or with promotional content.

3. Information Sharing and Disclosure We do not sell, trade, or otherwise transfer your personal information to outside parties.

4. Data Security We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.


5. Cookies We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.


6. Third-Party Links Our website may contain links to other sites. We are not responsible for the privacy practices of other sites. We encourage you to read the privacy statements of any linked sites.


7. Your Consent By using our website, you consent to our privacy policy.


8. Changes to Our Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.


9. Contact Us If you have any questions about this Privacy Policy, please contact us at:

AZ Konnect
Email: info@azkonnect.com
Phone: (877) 778-8048

10. Refund Policy At AZ Konnect, we strive to deliver exceptional SaaS and AI sales solutions for all our clients. By subscribing to our services, you agree to the following refund policy:
1. General Policy

  • All payments made to AZ Konnect are non-refundable unless otherwise stated in this agreement.

  • Refunds, if granted, will only be considered in exceptional cases and must be reviewed and approved by our Billing Department.

2. Refund Approval Process

  • To request a refund, clients must submit a written request to billing@azkonnect.com within 7 calendar days of the disputed charge.

  • The Billing Department reserves the sole right to approve or deny any refund request.

3. Deductions & Adjustments

If a refund is approved, the refunded amount will be subject to deductions, including but not limited to:

  • Software Costs: Any third-party software, tools, or licenses activated on your behalf.

  • Subscription Costs: Non-refundable SaaS or AI service subscriptions already provisioned.

  • Service Utilization: Charges for services already rendered, including setup, onboarding, consulting, and any days of service used before cancellation.

4. Non-Refundable Fees

  • Setup fees, onboarding fees, customization, consulting hours, and training fees are strictly non-refundable.

  • Discounts, promotional credits, and bonuses are not redeemable for cash.

5. Final Decision

  • Refund approvals are at the sole discretion of AZ Konnect.

  • Approved refunds will be processed within 30 business days after confirmation from the Billing Department.

6. Agreement

By subscribing to or using our services, you acknowledge and agree to this Refund Policy.