Effective Date: July 1, 2021
Privacy Policy
1. Information We Collect
Personal Information: We may collect personal details such as your name, email address, phone number, and other contact information when you fill out forms or subscribe to our newsletter.
Usage Data: We automatically collect information about your interactions with our website, such as IP address, browser type, pages visited, and the time and date of your visit.
2. How We Use Your Information
- To provide, operate, and maintain our website
- To improve, personalize, and expand our website
- To understand and analyze website usage
- To develop new products, services, features, and functionality
- To communicate with users and provide support or updates
- To process transactions and manage orders
- To send relevant emails or promotional information
3. Information Sharing & Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no internet transmission or electronic storage system is 100% secure.
5. Cookies
We use cookies and similar tracking technologies to monitor website activity and store certain information. Users may disable cookies through browser settings.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to review external privacy policies.
7. Your Consent
By using our website, you consent to our Privacy Policy.
8. Changes to Our Privacy Policy
We may update this policy periodically. Changes will be posted on this page.
9. Contact Us
Refund Policy
General Policy
All payments made to AZ Konnect are non-refundable unless otherwise stated.
Refunds may only be considered in exceptional circumstances and require Billing Department approval.
Refund Approval Process
Refund requests must be submitted in writing to:
billing@azkonnect.com
within 7 calendar days of the disputed charge.
The Billing Department reserves full approval rights.
Deductions & Adjustments
Approved refunds may include deductions for:
- Software costs
- Third-party tools and licenses
- Subscription provisioning
- Setup and onboarding
- Consulting and service usage
- Days of service already delivered
Non-Refundable Fees
- Setup fees
- Onboarding fees
- Customization
- Consulting hours
- Training fees
Discounts, bonuses, and promotional credits are non-cash and non-refundable.
Final Decision
Refund approvals remain solely at AZ Konnect’s discretion.
Approved refunds will be processed within 30 business days after confirmation.
Agreement
By subscribing to or using AZ Konnect services, users acknowledge and agree to this Refund Policy.